MASOUD X · MX Technology
Privacy Policy
Last updated: 27 October 2026
This policy explains what personal data MX Technology collects through masoudx.com and the MASOUD X platforms, why we use it, and the choices and rights you have.
1. Scope
This policy covers masoudx.com. Each platform also has a privacy policy inside it that describes the data that platform processes in detail; it applies together with this one.
2. What we collect on masoudx.com
- Contact form: your name, email, subject and message, plus the IP address, browser type, time of sending and chosen language, used to answer you and to prevent abuse.
- Rate limiting: a one-way hash of your IP address with timestamps, kept briefly to block repeated or automated submissions.
- Language preference: stored only in your own browser (local storage) so the site opens in your language. We do not use advertising or analytics cookies on masoudx.com.
- Server logs: our hosting provider records standard technical logs (such as IP address and pages requested) for security and operation.
3. On the platforms
When you use a platform we process account data (name, email, and phone where requested), the content you add, payment records for paid plans, and security data such as sign-in history and devices. Passwords are stored only as secure hashes, and sensitive keys are encrypted.
4. Why we use data
- to provide the service you asked for and reply to your messages (performing a contract or taking steps at your request);
- to keep accounts and systems secure and prevent fraud and abuse (legitimate interest and legal obligation);
- to bill paid plans and keep financial records required by law;
- to improve the platforms using aggregated information;
- to send service messages; marketing messages are sent only with your consent, and you can opt out at any time.
5. AI processing
When you use an AI feature, the text you submit may be processed by the AI provider configured for that feature, only to produce the answer. We do not sell your data or allow it to be used for advertising.
6. Sharing
We do not sell personal data. We share it only with service providers who help us run the service (hosting, email delivery, payment processing, AI providers), bound to protect it and use it only for us; or when required by law or to protect rights and safety.
7. Storage and security
Data is stored on servers of our hosting provider, which may be located outside your country. We protect it with encrypted connections (HTTPS), access controls, encryption of secrets, backups and audit logs. No system is completely secure; we will notify you and the competent authorities of serious breaches as the law requires.
8. Retention
Contact messages are kept as long as needed to handle them and for our records, then deleted. Account data is kept while the account is active and deleted or anonymised after the account is deleted, except records we must keep by law (such as invoices).
9. Your rights
Under the laws that apply to you — including Egypt’s Personal Data Protection Law No. 151 of 2020 and Saudi Arabia’s Personal Data Protection Law — you can ask to access, correct or delete your data, receive a copy, object to or restrict certain processing, and withdraw consent. Send requests through the contact form on masoudx.com or by phone/WhatsApp at +20 122 624 3862; we answer within 30 days and may need to verify your identity.
10. Children
masoudx.com is not directed at children. Family platforms let parents create and manage children’s profiles; a parent or guardian is responsible for that data and can review or delete it.
11. Platform-specific details
CFO Intelligence — finance platform
- Data: company and user accounts, the financial workbooks you upload (such as trial balance, sales, expenses, cash flow, inventory movements and customer/supplier ageing) and the statements and reports produced from them.
- Access: users see only the companies the organisation owner allows; actions are recorded in an audit log.
- MX assistant: when enabled, it sends the figures the platform has calculated (not your original files) to the configured AI provider to produce an answer. Conversation content is not stored; only usage counts are kept.
- Payments: payment proofs are deleted automatically after review (by default 30 days).
- Hosting location: the platform and its data are hosted on a server in Germany (European Union).
- Backups: a backup of the platform data is taken every day.
- Shared demo: the shared demo uses fictional data for viewing only; no real customer data is used in it.
FamTodo — families and children
- Child profile: display name, birth year, avatar and a PIN set by the parent and stored protected; plus tasks, rewards, points, timetables, grades and learning progress added by the family.
- Parents in control: the family owner and the second parent manage children’s data and permissions, and can export or delete it. Children are never asked to provide data themselves.
- FAM assistant: off unless enabled. When on, it does not send names, children’s notes, task titles or raw messages to AI providers, and no audio is stored.
- Support: temporary support access by our team is limited, audited and does not impersonate the parent.
- Payments: payment proofs are deleted 14 days after review.
FamTodo — teacher dashboard
- A teacher sees a family child’s lessons, assignments, exams, evaluations, attendance, progress and messages only after a parent approves the link; the parent can end it at any time.
- Teacher payout details are stored encrypted and shown masked. Course purchase records keep the amount, the platform fee and the refund terms at purchase.
- Live classes and lesson videos may use third-party services (for example video hosts or a live-class provider) that process data under their own policies.
Tasks
- Each company’s data is isolated from other companies; platform administrators cannot read task content, files or passwords.
- Uploaded files are checked by content type, and location data is removed from images. Guest links can be revoked at any time.
FamilyGR
- Health, care and official-document data is treated as sensitive, with extra safeguards, and is never used for marketing. There are no ads inside the family space.
- FamilyGR’s in-app privacy policy describes its data, permissions, retention and your rights in full.
12. Changes and contact
We may update this policy and will show the date of the latest version at the top. Questions or complaints: the contact form on masoudx.com or by phone/WhatsApp at +20 122 624 3862.
Contact details
- Company
- Masoud X Technology
- Phone / WhatsApp
- +20 122 624 3862
- Address
- Shebin El Kom Front Liver Institute - Menoufia — Arab Republic of Egypt
- Messages
- Contact form on masoudx.com
- Website
- masoudx.com